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Why do so many social impact teams struggle with low trust?
In theory, working in social impact should mean that your team shares similar values and cares deeply about the mission.
But it’s because we assume that values are shared that we often fail to make the implicit explicit. It’s because we care so deeply about the mission that we work until we burnout.
The truth is: trust is not magic — it is a tangible currency that can be built and spent.
We have the power to break a cycle of mistrust by better understanding our own behaviors and working to build trust capital long before we need to spend it.
We’ll dive in to a brand-new framework for trust-building below — but first — some goodies for you ⬇️
🔥 5 hot jobs we're excited about:
✨ Who we’re celebrating in new roles:
Trisha Hahn, Associate State Director of Community Engagement and Advocacy at AARP New York
Jamie Garza, Senior Director of Data and Technology at Ultraviolet
Ben Kassoy, Senior Copywriter at Figs
Abi Weaver, Vice President of Communications at The Roosevelt Institute
Patrick Oakford, Director of Worker Power and Economic Security at The Roosevelt Institute
🧰 Use the HABIT framework to rebuild trust on your team:
H: Hear → Listen to your inner script → What is one default habit that is shaped by the way you grew up?
e.g. “I was always the peacemaker in my family, so I tend to avoid conflict at all costs.”
A: Assess → Evaluate how this habit shows up → How can this default habit cause accidental tension or miscommunication?
e.g. “I avoid giving constructive feedback and build up resentment toward my colleagues for not delivering what I need.”
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